Dine with Confidence at Nadeshiko Gyoza Rou! Our Sincere Commitment to Allergy-Friendly Service

Welcome to Nadeshiko Gyoza Rou, a beloved restaurant located just a short walk from the bustling east exit of Kusatsu Station. We offer a diverse menu for you to enjoy to your heart's content, from savory pan-fried gyoza to smooth boiled gyoza and a variety of side dishes. However, we understand that for some guests, dining out can be a source of anxiety due to food allergies. At Nadeshiko Gyoza Rou, it is our heartfelt wish that guests with allergies can also enjoy our flavors with peace of mind and, most importantly, with a smile. For the many people seeking gyoza in Kusatsu, Shiga, food safety is a top priority. In this article, we will detail the allergy-friendly measures we take every day, including our specific methods and how our guests can help.

We hope this information is helpful for those looking for gyoza in Kusatsu, planning an enjoyable time with gyoza near Kusatsu Station, or visiting us as an izakaya in the Shibukawa area. We believe it is our mission to provide a safe and reliable dining environment.

We Understand Your Dining Concerns

We recognize that food allergies are a major concern for our guests when dining out. Hesitation when choosing from the menu and anxiety about what you eat can diminish the joy of a meal. It's natural to want to be extra cautious, especially during gatherings with family and friends, to ensure no one feels left out due to dietary restrictions.

Concerns like, Does this dish contain my allergen? or What if I accidentally eat something I shouldn't? are worries that we at Nadeshiko Gyoza Rou take very seriously. Our gyoza and side dishes are made with a combination of various ingredients, and we believe that layering safety considerations into each one is the key to providing the best hospitality. As an izakaya near the east exit of Kusatsu Station, we take our responsibility to protect the food safety of our local customers seriously.

• Questions and concerns about allergies when choosing from the menu.
• The physical and emotional burden of an allergic reaction.
• The desire to dine without worry or inconveniencing companions.

Our Specific Allergy-Friendly Measures at Nadeshiko Gyoza Rou

To ensure our guests can dine with complete peace of mind, Nadeshiko Gyoza Rou takes a multi-faceted approach to allergy management. We go beyond simple labeling, emphasizing communication with our guests and implementing careful practices in the kitchen to deliver safe and delicious food to everyone.

Centralized Management and Sharing of Allergen Information

We centrally manage allergen information for the main ingredients used in our restaurant. We strive to disclose information not only for the 7 specified allergens (egg, milk, wheat, buckwheat, peanuts, shrimp, crab) but also for the 21 items recommended for labeling, as much as possible. This information is established in a system that all employees can access at any time, and we work to keep it constantly updated. This ensures that any staff member can provide accurate information in response to guest inquiries.

• Comprehensive data management covering allergen information for all menu items.
• Handling of the 7 specified allergens and the 21 recommended allergens.
• Operating an information system that is easy for all staff to share and access.

Meticulous Care and Coordination in the Kitchen

When you inform us of an allergy at the time of your order, our kitchen staff takes meticulous care in preparing your food. We take steps such as removing allergens where possible and using separate cooking utensils. For example, for a guest with a specific allergy, we may use separate utensils or follow specific procedures to avoid cross-contamination with other ingredients. However, please understand that because all food is prepared in the same kitchen, it may be difficult to completely prevent cross-contamination. We always prioritize guest safety and prepare food with close coordination among our staff.

• Use of separate cooking utensils for allergy-sensitive preparations.
• Efforts to prevent cross-contamination during cooking.
• Close information sharing and coordination among kitchen staff.

Courteous Communication and Flexible Menu Suggestions

We believe that courteous communication with our guests is the most important aspect of allergy management. If you inform us of your allergies when you visit or make a reservation, we will use that information to suggest available menu items and specific preparation methods. For example, if a specific ingredient cannot be used, we will do our best to substitute it with another or change the cooking method so you can still enjoy your meal. Our staff at Nadeshiko Gyoza Rou will listen carefully to each guest's situation and help find the best options, so please do not hesitate to speak with us.

• Conducting preliminary inquiries about your allergies.
• Suggesting menu adjustments or alternatives based on individual needs.
• Providing detailed support tailored to guest requests.

A Request to Our Guests at Nadeshiko Gyoza Rou

While we strive to provide comprehensive allergy support, we believe that your cooperation helps us create a safer and more comfortable dining experience. We kindly ask for your attention to the following points when you visit.

Please Inform Us When Booking or Upon Arrival

If you have a food allergy, please be sure to inform our staff when making a reservation or upon entering the restaurant. For severe allergies in particular, informing us in advance allows us to prepare and ensures a smoother service. We would appreciate it if you could provide as much detail as possible, not just verbally stating you have an allergy, but also specifying which allergens and the type of symptoms that occur.

1. Thoroughly communicate allergy information when booking.
2. Reconfirm with staff upon arrival.
3. Share details about your specific allergens and symptoms.

Please Specify Your Allergens

Instead of just saying I have allergies, please specify the exact allergens, such as I am allergic to eggs and dairy or I cannot eat wheat flour. This helps us suggest suitable menu items. If you have detailed information, such as reacting to specific seasonings (e.g., wheat in soy sauce), please let us know. Many of our gyoza dishes in Kusatsu use various seasonings, so accurate information is key to your safety.

1. Clearly state the names of specific allergens.
2. Share information on hidden allergens, like those in seasonings.
3. Inform us of all allergens if you have more than one.

Allergy-Friendly Orders May Require Extra Preparation Time

When preparing an allergy-friendly meal, we may follow different procedures or use dedicated cooking utensils, which can take longer than usual. We appreciate your understanding and cooperation. We prioritize your safety, so while it may mean a slightly longer wait, we believe it allows us to provide a dish you can enjoy with peace of mind. Our entire team works hard to deliver our flavors in the best possible condition to everyone looking forward to gyoza in Kusatsu, Shiga.

1. Confirm the estimated preparation time for allergy-friendly dishes.
2. Allow for extra time when visiting and ordering.
3. Make a final check with our staff when your food is served.

Rediscover the Joy of Food at Nadeshiko Gyoza Rou

At Nadeshiko Gyoza Rou, we operate every day with the strong belief that our guests with allergies should not have to give up the joy of eating. As a gyoza restaurant at Kusatsu Station, we see it as our important role not only to enrich the dining tables of our local community but also to provide food safety and peace of mind. While perfect allergy accommodation is a very difficult challenge, we make every possible effort, and our staff continuously strives to provide service that is tailored to each individual guest.

As an izakaya near the east exit of Kusatsu Station and in the Shibukawa area, we will continue to improve our quality and service so that our guests feel that choosing Nadeshiko Gyoza Rou was the right decision. If you have any concerns or questions, please do not hesitate to speak with our staff. Our guests' smiles are our greatest joy. We sincerely look forward to your visit.