Privacy policy

Nadeshico Gyoza-ro (operated by nadeshico Inc.) handles personal information obtained through this website as follows.

1. Business operator

Name: nadeshico Inc. (Nadeshico Gyoza-ro). Address: 1-2-15 Shibukawa, Kusatsu, Shiga 525-0026 (Kusatsu Bldg 1F). The name and address of the representative are disclosed on request via the contact point in section 8.

2. Information we collect

Through the inquiry form we collect your name, email address, the category of your inquiry and the content of your message. We do not ask for any information beyond what is needed to reply.

3. Purpose of use

We use the information only to reply to your inquiry, to confirm and manage reservations, and to contact you about those matters. We do not use it for advertising or send unsolicited email.

4. Outsourcing and third parties

The form is delivered and stored by the website platform we use, so the content of your inquiry is entrusted to that provider under a contract that requires appropriate handling. Apart from this, we do not provide personal information to third parties without your consent, except where required by law.

5. Keeping it safe

We take reasonable organisational and technical measures to prevent loss, misuse or unauthorised access, and we limit access to the staff who need it.

6. Retention period

We keep inquiry records only for as long as needed to handle the matter and any follow-up, and delete them once that purpose has been met.

7. Access, correction and deletion

You may ask us to disclose, correct, add to, stop using or delete your personal information. Please contact us by telephone using the contact point in section 8. We will confirm your identity and respond without undue delay.

8. Contact point and complaints

Nadeshico Gyoza-ro, 1-2-15 Shibukawa, Kusatsu, Shiga. Telephone 077-599-1770 (during opening hours). Please use this number for complaints and for requests under section 7.

9. Cookies and access data

This site may use cookies and similar technology to measure how pages are viewed. This data is handled in a form that does not identify individuals. You can disable cookies in your browser settings.

10. Changes to this policy

We may revise this policy as required by law or by changes to how we operate. The current version is always shown on this page.